Resco and Delaware Consulting: Mobile CRM
In today’s business environment, it is imperative to respond quickly to business opportunities and customer needs. By mobilizing CRM applications, companies can access critical customer data, anywhere, any time. That’s why Delaware Consulting brings Microsoft Dynamics CRM to the mobile platform, using the Resco framework.
Resco Mobile CRM: key benefits
- Customization – One of the most valuable benefits of Resco Mobile CRM is its advanced customization capabilities. The application can be easily customized in Mobile CRM Builder or in Mobile CRM Studio. Visual customization tools allow both comprehensive customization and the adding of custom CRM entities.
- Slick user experience – The Mobile CRM application meets all modern user interface trends of modern mobile technology. The application’s attractive appearance is achieved through advanced graphic design. All input forms can be easily controlled thanks to advanced finger-touch support.
- Cross-platform – The Mobile CRM application supports a wide range of mobile platforms and devices: Windows Mobile, Win CE, Tablet PC, Windows Phone 7, Android, iPhone and iPad.
- Back-Office Integration – Resco Mobile CRM works in offline mode and stores the data in a local database. Back-office integration is achieved through Microsoft Dynamics CRM Web Services. All of the sync logic is on the client side and there is no need for any middleware. The synchronization solution is generic and works with any custom entity or attribute.
Resco is a global market leader in cross-platform mobile software solutions. The team of Resco professionals designs products for end-users, system developers, integrators and corporate customers in order to optimize their work and productivity. Resco’s client portfolio contains over 3,000 enterprise customers, including Fortune 500 companies, government agencies, system integrators and VARs in a variety of markets. Their membership in the Microsoft Visual Studio Industry Partner program, as well as being a Microsoft Gold Certified Partner, helps them to better align their developer products with Microsoft Visual Studio and stay abreast of Microsoft technology.